Rey Gonzalez - President, HOPE Consulting llc

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Rey Gonzalez has spent most his professional life working to improve safety, efficiency and profitability through the enhancement of human performance. 

Rey has done so with a keen focus on improving coaching and mentoring as well as helping management and workers understand how to use the Human Performance Tools in a manner to most effectively minimize their potential for making mistakes on the job, as well as in helping supervisors and managers become excellent coaches and role models of desired behaviors. Rey helps management understand their role and responsibilities with providing a strong organization with effective defenses in place to minimize mistakes and eliminate undesirable events.

Rey is a power plant professional with 40 years of diversified technical and organizational experience in the areas of operations, training, quality assurance, work management, Organizational Effectiveness and Human Performance (HU). Rey is also an  Associate Fellow for the University of North Texas Health and Sciences Center, Institute for Patient Safety mentoring the Medical Staff and Students in Human Performance and related aspects for Patient Safety.

Of note are Rey's contributions in his development of (1) Coaching to Enhance Performance®, an approach to coaching that has received tremendous results (and rave reviews for its effectiveness) within the US commercial nuclear and non-nuclear electrical industries; (2) Trigger Training™ which is a first of its kind training in human error reduction; and (3) Executive level mentoring to enhance leader behaviors and coaching skills for culture transformation in performance and safety improvement.

 Ron is an experienced practitioner in Human & Organizational Performance (H&OP) and High Reliability Organization (HRO) that provides support for a variety of high-risk industries that includes: analysis of operational data to help front-line workers, line managers, and leaders of high-risk operations protect their assets using proven risk management methods, and error-prevention and mitigation strategies. Ron also develops and delivers:

• customized H&OP and HRO workshops, webinars, and classroom training 
• video-based H&OP and HRO training 
• observation and feedback training and mentoring
• leadership development, training, and mentoring 
• asset protection and risk management strategies 
• accident/incident investigation training and mentoring
• keynote speeches

2016-Present H&OP and HRO Consultant 

2008-2016 Idaho National Laboratory R&D Human Performance Lead and Research Scientist

2006-2008 University of Idaho Adjunct Professor

2005-2008 Manager for the Idaho National Laboratory Center for Human Performance 

2004-2005 Argonne National Laboratory West - Industrial Safety Engineer

1990-2004 Argonne National Laboratory West: Senior Reactor Operator

1981-1989 United States Navy, Nuclear Operator and Trainer

Education and Certifications

• MS in Industrial Technology (Industrial Safety), University of Idaho, 2006
• BS in Industrial Technology (Waste Management), University of Idaho, 2003
• Certificates in Human Performance and Emergency Management and Planning, University of Idaho, 2006
• US Navy Nuclear Power Propulsion School, 1982

Honors and Awards

· Nuclear Energy Institute (NEI) 2014 Top Industry Practice (TIP) Process Award

· Outstanding College of Education Senior Award - University of Idaho

· Outstanding Contribution Awards - Idaho National Laboratory

· Impact of the Year award - Argonne National Laboratory West

Publications and technical documents

While working as a Human Factors Research Scientist at Idaho National Laboratory Ron published numerous research papers on the following subjects: Commercial nuclear power plant Outage improvement, Advanced Small Modular Reactor operational concepts and functional allocation, and use of modern technologies (mobile technologies and software) to improve human performance and error reduction in commercial nuclear power plants.  (Publications available upon request.)

Sandy has a passion for helping business leaders and owners and is known for challenging the status quo to get the best out of your greatest asset, people. She focused her entire career on process improvement, strategic planning, innovation, leadership development and human performance to ensure that her projects came to a successful and more importantly, safe completion. She saw executive coaching as the perfect opportunity for her to give back the expertise and operational insights she learned in corporate America while affording her the opportunity to spend more time blending family and wellness into her life.  As owner of Altitude Business Coaching, Sandy will help you build an inclusive culture of mutual respect between men and women in the workplace.  Her product offering includes: Tri-Metrix EQ assessments, keynote speaking and leadership workshops to include: Leading with Emotional Intelligence, Eat that Frog! Time Management and Navigational Conversations. In addition to running her own business, she is also a Business Partner with HOPE Consulting LLCwhich has trademark coaching programs in the areas of Industrial Safety, Human Performance Improvement (HPI), Risk Assessment and High Reliability Organizations (HRO).

In the Corporate World

Sandy had a long career, spanning 27 years with Bechtel Corporation in several business lines, across numerous functions including Cost and Schedule Management, Marketing and Strategy, Contract Management, Acquisitions, Performance Improvement, Program and Project Management. She was fortunate to travel with her family throughout the U.S. assigned to many signature projects: including Chief of Staff, Homeland Security Technology Program at Nevada Test Site training first responders, Assistant Project Manager on Extended Power Uprate project at St. Lucie Nuclear Power Plant in Florida, and most recently, Program Manger destroying chemical weapons at Army Pueblo Chemical Depot in Colorado for the Department of Defense.

In the Community

Sandy is a graduate from Johns Hopkins University with an MBA in International Business and an undergraduate degree in Economics. She loves to volunteer her time in the community and in her church. She is chair for the Colorado Springs Regional Action Committee for Women’s Foundation of Colorado, a speaker coach for TedX Colorado Springs, Vice President of Membership for Toastmasters Club, a facilitator for Institute for Veterans and Military Families and a certified business consultant for the Pikes Peak Region Small Business Development Center (SBDC). 

With over 40 years of experience in government and commercial generating facilities, Dick Cole is an established expert serving the energy industry. Dick leverages his hands-on leadership and academic experience with a talent for presenting complex organizational and cultural concepts in a manner that assists his clients in implementing long-term solutions to maximize organizational performance. 

 Steve has spent much of his professional career understanding that leaders get work performed through the efforts of others. As such, Steve believes in and practices the art of effective coaching and mentoring as the primary means of instilling the standards and expectations necessary to ensure that others complete work activities safely and as expected. 

Ed has 33 years of commercial nuclear experience with specialties in the following areas;  Coaching, Leadership, Supervision, Teambuilding, Project Management, Human Performance, Performance Analysis, Root Cause Evaluation, and a Systematic Approach to Training. Certified in Senior Reactor Operations and through the National Registry of Radiation Protection Technologists.

Joe has 33 years in the commercial nuclear industry with a keen focus on plant operations and operations training. Joe's specialties include, but are not limited to; human performance analysis, coaching, delivery of training in various dynamic settings and development of training. Certified with the Institute of Nuclear Power Operations as an Instructor. 

Robert is a Performance Improvement Leader who strengthens employee safety and reliability through practical implementation of error management and human performance improvement technology. Robert drives safe, creative, efficient and ethical solutions using expertise in human performance, safety, service reliability and overall customer satisfaction. Robert can identify root causes using proven and thorough investigation methodologies and produce meaningful and effective corrective actions. Areas of expertise include: Performance Analysis, Human Error   Prevention, Learning Program   Design and Delivery, Incident   Investigation, Safety Culture Improvement, Observation and Coaching, Strategic Planning and Execution and Emergency Restoration Leadership.

Tony specializes in human error management, a risk-based approach to managing human risk. Tony has served on nuclear industry working groups associated with human performance (Electric Power Research Institute - EPRI and Nuclear Energy Institute – NEI), and he has presented papers at several industry meetings including several IEEE conferences on human factors and power plants. 

Tony has written, "Risk-Based Thinking" a comprehensive guide for management to consider when managing and leading in High Reliability Organizations (available on Amazon here:  https://www.amazon.com/gp/product/113830249X/ref=ox_sc_act_title_1?smid=ATVPDKIKX0DER&psc=1 ). Highly recommended by HOPE Consulting LLC.

Jim is skilled in executing and supporting research, operations, engineering, and maintenance. He is passionate about establishing worker-centric practices to manage risk by enabling competence and providing for 'what must go right.' He helps high risk/complex organizations re-establish operational clarity, providing better support for their people through tailored planning and field-based learning. He possesses an in-depth understanding of human performance improvement (HPI) principles and practices. He excels in helping organizations establish workable safety policy, standards, and implementation approaches that enable and promote sustained reliability and resilience in human and organizational performance. Workforces and leaders have recognized his effectiveness in helping their teams ensure continued success. He has a B.S. degree in Technology (Nuclear). 

Mr. Weatherby is a safety systems professional with over 35 years experience designing safety programs for the nuclear, transportation, manufacturing, and resort industries. He specializes in human performance, cause analysis, event investigation, and six-sigma applications. He is the former National Co-Chair for the Department of Energy's Human Performance Task Team, and has worked in the nuclear / energy industry for 20+ years. He has been an adjunct professor for human performance and accident investigation at the University of Idaho, a featured speaker at several national conferences, including Human Performance Root Cause and Trending (HPRCT) and others. He holds a Bachelors (BS) from Minnesota State University, and a Masters (MS) from the University of Idaho. His academic focus areas are Industrial Safety and Organizational Behavior/Systems Engineering. He lives in Jackson Hole, Wyoming and is an active skier, hunter, and fisherman.  

 Trip has been a leader on the front lines of operations in the power industry most of his professional career. He served as a nuclear trained naval officer, was a licensed senior reactor operator, and has worked over 35 years in power generation.  His experiences at both nuclear and conventional generating stations give him a fresh perspective on the balance required of all leaders to meet production expectations while focusing on safety and human error prevention. He has in depth experience with coaching, human performance improvement, a strong corrective action program, procedure enhancements, and the Systematic Approach to Training. He is also a licensed Professional Engineer in Mechanical Engineering. 

Bobby has more than 37 years of experience in commercial generation including nuclear, natural gas and fossil fuels. His focus for most of those years was engaging others to recognize and achieve industry standards of excellence.  Bobby's efforts concentrate on helping all levels of the organization to internalize past operating experience, improve human performance skills, coach leadership behaviors and understand behavior-based methods of improvement. This led to reduced accident and human performance rates at several commercial generation power plants. Bobby has also worked in several corporate oversight positions through which he provided consultation, assessment and guidance to several organizations across the United States.

 Jim has more than 37 years of widely varied refinery experience. He started his career as an hourly process operator and earned a Bachelor of Science degree in Chemical Engineering from Louisiana State University. The professional part of his career included various technical roles, leadership roles, and ultimately he discovered a passion for Process Safety. This passion led him to pursue a new career in the area of Human Performance, where he is convinced that the next positive step change in both personal safety and process safety performance in the refining/petrochemical manufacturing industries will spring from. 

VP of Engineering and Projects for the International Operations for a precious materials mining company operating in 14 countries. Responsible for achieving a step change in the engineering and projects performance of capital projects (creation of new capability or overhauling existing assets) by establishing the Requisite Specifications and then develop/implement training and auditing processes to ensure compliance to these Specifications:

Provide operational and technical support to sites in deployment of asset management strategies/tactics and improve production and cost performance.

Support major capital projects to assist with site progress through commissioning of plant and equipment capability, particularly where projects are identified as falling behind schedule or running into technical/commercial difficulty; and

Promote the consistent use of technical standards to ensure quality in both the project delivery and the designs of plant and equipment, ensuring project teams are technically competent to apply such standards in an appropriate manner.

Provide corporate oversight/execution of the Asset Integrity Program and the associated three year capital plans for the operating assets.