Prioritizing Your Needs for Lasting Change
Explore How Each HOPE Method Can Benefit You!
2. Where "Triggers" reside on the model when using the Swiss Cheese Model (©James Reason 1997)
2. The relationship between Questioning Attitude and Stop If Unsure
Many undesirable events happen because people proceed despite uncertainty. At High Reliability Training (HRT), we've found that visual cues indicating problems existed 90% of the time before incidents. Unfortunately, these cues were often missed or ignored. However, we believe front-line workers are key to preventing such events if they’re properly trained to recognize and respond to these triggers.
2. The keys to effective communication
3. The power of Positive Reinforcement
5. Various worker reactions that can result during the coaching process
6. The importance of reinforcing expected fundamental knowledge as well as proper Human Performance (HU) & Industrial Safety during coaching
Coaching to Enhance Performance® is a proactive observation and coaching process designed to develop an engaged thinking workforce through a collaborative learning environment. The importance of observation and coaching processes cannot be overstated. In HRT’s experience, there have been many incidents prevented and lessons learned that came from an effective observation and coaching session.
- Why Coach?
- Coaching vs Counseling
- Coaching Human Performance & Safety
- Shaping the Behaviors You Want in Your Organization
- Enhancing Your Observation Skills
- Reinforcement & Interventions
- The CTEP Observation & Feedback Process
- Measuring Outcomes of Coaching
- CTEP Summary
- Refresher
Provider of high-reliability operations assessments, classroom training, and executive mentoring. We tailor our services for your management team and their direct reports to ensure safe and successful goal achievement..
- Module One - Triggers Defined & Described
- Module Two - Organizational Weaknesses
- Module Three - Questioning Attitude
- Module Four - Stop When Uncertain
- Module Five - Summary & Check for Understanding
- Refresher
